What is ClientNET?
ClientNET allows clients to benefit from 24-hour access to their file-specific information through one easily accessible secure site. As it is updated each time an action is taken in relation to a matter, it provides transparency to clients in connection with the handling and progress of matters.
Clients can navigate the site and quickly obtain information on outsourced matters, including:
- Number and type of matters currently outsourced
- How long the matter has been outsourced
- History of all action taken to date
- Who is responsible for moving the matter forward
- Contact information at both counterparty and client level
- Historic information on completed or other archived matters
In addition, key personnel can be enabled to receive e-mail alerts in relation to specific files. These alerts will notify the recipient that a matter has been updated and allows quick access to the relevant page to view the latest inputted information.
The ClientNET system draws on years of in-house experience in its development and offers clients a user-friendly way of keeping abreast of developments on outsourced matters.
ClientNET coupled with a specialized focus relating to the provision of legal services in connection with derivatives documentation and fund-related matters allows DLC to offer an efficient and cost-effective service to its clients.
If you are interested in learning more about DLC or discussing how ClientNET may be set up to assist you in the management of outsourced matters, please contact us at info@donaldsonconsulting.co.uk
